Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at StemLabs. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

StemLabs does not sell, share or trade customer’s personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorized and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.

When you make a purchase on the StemLabs website, the additional personal information we collect may include:

• Telephone Number
• Mobile Number
• Delivery Address
• Credit card details (optional) and payment methodology

The mandatory personal information we collect from you will be used and or shared within our corporate group and to third parties for one or the following purposes:

• To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you;
• To inform and update you on the delivery of the product and for customer support purposes;
• To provide you with relevant product information such as SKUs;
• To process your orders and to provide you with the services and information offered through our website and which you may request;
• To allow us to administer your registered account with us;
• To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by our appointed agent. Disclosure to these data processing agents such as that of our appointed agent in this context is necessary for the purpose of conducting the sales transaction that you have opted for.
• The non-mandatory personal information such as date of birth and gender are used to carry out research/es on our users’ demographics and for us to send you suggestion or information in the form of promotional emails which we think you may find useful, thereby, enhancing your experience when you visit our website. By providing us these non-mandatory personal information, you are deemed to have consented to be part of our research/es and to receiving suggestions or information as outlined above.

Disclosure of Personal Information

We will not share your information with any other organisations other than our corporate group and those third parties directly related to and necessary for the purchase of products, delivery of the same and purpose for which you have authorized. In exceptional circumstances, CARiNG may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or required by the law. CARiNG is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.